Product Returns

Start by telling us what's wrong. Please don't send anything back until we've replied by email. Read our returns policy for return and warranty details, including electrical items.

1What's the problem?

Reason for Return *

Change Of Mind / Item(s) not used / unopened Damaged in transit Faulty There is a packaging error

These returns use a prepaid returns label.

Please submit your return, pay, and print a returns label on our returns label page. When returning your item(s), please include a note to indicate whether you would prefer a credit, exchange, or refund.

Continue to returns label

2Your details

First Name *

Last Name *

E-Mail *

Telephone *

3Order & product

Order ID *

Product Name *

Quantity

4Details, photos & video

Tell us what happened

Photos or a short video help us resolve damaged or faulty items faster. For transit damage, please include the shipping box and internal packaging.

Add photos Up to 5 · JPG, PNG or WEBP · 15MB each

Add a video One video · up to 100MB · MP4, MOV or WEBM

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