Automatically calculated from your second order onwards.
Extra 5% off 10th order (and all future orders)
The discount is automatically calculated at the checkout page (not in the shopping cart) after entry of your email address. You don't need to login, the loyalty discount is applied automatically once you enter your e-mail at checkout. The loyalty bonus is always attached to the e-mail being used.
Please note Loyalty Discount cannot be used in conjunction with any other promotional codes. Only one discount can be used per order.
We now offer 4 delivery services in Australia. Australia Post Registered and Express, CouriersPlease and Fastway. This gives you the freedom to select your preferred driver in your area. For international deliveries we use Australia Post and DHL. Also, collect from store is available. Our In-store pick up location is:
1/329 Pascoe Vale Rd,
Essendon VIC 3040
Yes, you can. For more information on collection times, click here.
Click here to track your order. If you feel your order has had ample time to be delivered but has not arrived, please contact us immediately. We are able to track all orders within Australia. In most occassions your parcel was delivered at a time where no one was available to sign, so it could be awaiting your pick-up at the local post office.
Yes. Click here to track your order.
|Melbourne and Suburbs||3000; 3002-3023; 3025-3062; 3064-3138; 3140-3158; 3160-3163; 3165-3175; 3177-3210; 3931; 3429; 3335; 3805; 3977|
|Geelong and Suburbs||3220; 3214-3216; 3219; 3228|
Yes. We require a signature when packages are received for security purposes. If you authorise the courier to leave without signature then you accept responsibility for lost parcels.
If you have an error in your order, please contact us immediately and we will do our best to rectify the problem.
MyHairCare.com.au will only sell authentic products with a full warranty. Manufacturer warranties are maintained with a minimum of 12 months on electricals.
MyHairCare.com.au will not exchange or refund goods unless they were damaged or faulty when purchased. If you have simply changed your mind and want a refund a 10% restocking fee is applicable. For a change of mind refund to be accepted, the item must be unused and the request must be made within 7 days of purchasing your item. Alternatively we can provide a store credit for the full value of your purchase. We cannot refund freight or insurance charges on delivery and return of goods.
If your products are damaged in transit please contact us immediately to arrange a replacement.
In the event that a refund is warranted, MyHairCare.com.au will refund the appropriate amount to the credit card used for the purchase.
Unfortunately, some parcels do receive rough treatment in transit. Please contact us and we will arrange for a replacement to be dispatched to you.
Yes. To get a shipping price estimate, first add the items to your cart, then Click here to calculate the shipping price on the cart page.
Limited Time Offer - Free delivery to New Zealand on all order over $50.
Some countries charge Customs fees or import duties on merchandise ordered from overseas. Please be aware these charges are the customers responsibility and our beyond our control. We advise that you contact the relevant government body in your country to confirm whether charges will apply to you.