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We now offer 4 delivery services in Australia. Australia Post Registered and Express, CouriersPlease and StarTrack.  This gives you the freedom to select your preferred driver in your area. For international deliveries, we use Australia Post.  Also, collect from store is available. Our In-store location is:

1/329 Pascoe Vale Rd,
Essendon VIC 3040

Yes, you can. Select the "Collect from Store" option at checkout. Or give us a call on 03 9999 5902 to place your order over the phone.

Tonight deliveries are now available for Melburnians! For selected suburbs, StarTrack offer same-day, night deliveries between 6-9pm. Order by 1pm, select "On Demand" as your shipping option and StarTrack will deliver the same night of your order (between 6-9pm).

Orders placed by 1pm*, will be dispatched the same business day. For delivery times, please use the delivery calculator on the product pages or at checkout.

* Note this is our general cut-off time and may change depending on our day to day volumes.

Australia Post:

  • Australia Post will deliver door to door as well as to PO BOX and Parcel lockers.
  • A signature is required for all deliveries, unless specified otherwise.
  • At your request, you can ask for the parcel to be left at your premises without a signature.
  • If you are unable to sign for the parcel, Australia Post will leave the parcel at your local post office for collection. Please ensure you take photo ID when colecting your parcel from the post office.

CouriersPlease:

  • CouriersPlease offer door to door service.
  • CouriersPlease do not deliver to PO BOX or Parcel lockers.
  • A signature is required for all deliveries, unless specified otherwise.
  • At your request, you can ask for the parcel to be left at your premises without a signature.
  • If you are unable to sign for the parcel, CouriersPlease will leave a calling card, and offer a free re-delivery service.
  • In some selected areas, CouriersPlease can also leave your parcel at the local news agency. Please call CouriersPlease on 1300 361 000 to confirm if your area is eligible.

StarTrack - On Demand:

  • StarTrack offer same-day, night deliveries between 6-9pm.
  • No Business addresses. Must be available between 6pm and 9pm.
  • No PO BOX addresses or Parcel lockers.

All shipped orders have tracking details. These details are sent in the shipping confirmation email. If you need further assistance, feel welcome to contact us.

Signature is on by default. You may request your parcel to be left without a signature using the Carrier Service shipping confirmation email.

If you have an error in your order, please contact us immediately and we will do our best to rectify the problem.

Please view our returns policy here.

Unfortunately, some parcels do receive rough treatment in transit. Please contact us and we will arrange for a replacement to be dispatched to you.

Yes, we ship to selected countries.

Some countries charge Customs fees or import duties on merchandise ordered from overseas. Please be aware these charges are the customer's responsibility and are beyond our control. We advise that you contact the relevant government body in your country to confirm whether charges will apply to you.

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