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Our checkout is handled by Shopify. Shopify’s compliance covers all six PCI standard categories and applies to every store using our platform. More information can be read here.

Generally, orders placed by 1pm are dispatched the same business day. In normal circumstances, deliveries take 1-5 business days depending on which shipping option you select.
We now offer same day delivery services in Melbourne!

We are in partnership with Australia Post, CouriersPlease and StarTrack. We are working hard to offer you as many possibilities at checkout as possible.  This will give you the option to select the service that works best in your area.

Yes! All orders have tracking information.

By default signature is required for all parcels, unless you request for Authority To Leave in the delivery instructions.

Yes. Every electrical usually comes with a minimum 12 month warranty. Some electrical manufacturers offer longer warranty periods. When viewing an electrical, please check the product description for clarification on the length of warranty.

Please visit our return area as it will guide you with the next step.

Many options are available available at checkout including credit card, bank transfer, Paypal, zip and Afterpay.

Some countries charge Customs fees or import duties on merchandise ordered from overseas. Please be aware these charges are the customers responsibility and our beyond our control. We advise that you contact the relevant government body in your country to confirm whether charges will apply to you.

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